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Hotel setup guide

From your hotel information to a working guest experience.

A practical guide to preparing your digital guest directory, connecting your team and choosing the right NFC and QR entry points.

Your launch sequence

Start with the hotel facts and the team who will maintain them. Card production follows a checked destination and approved configuration.

  1. 1

    Prepare your hotel facts

    Gather reception contacts, WiFi details, opening hours, menus, service information and images you have permission to use. Choose which of the five supported guest languages you will maintain.

  2. 2

    Choose your setup path

    Discuss a managed pilot with PrintPlast, or create a private workspace through self-service setup. Your property remains unpublished while you prepare it.

  3. 3

    Build and preview your guest directory

    Edit property branding and enabled guest sections. Reorder the services, review each language and use the private preview to check the experience. Preview requests are simulated.

  4. 4

    Give your team individual access

    Managers can invite staff for their own hotel. Test who receives requests, how departments are filtered and how staff accept, reply and complete work.

  5. 5

    Confirm card compatibility and entry points

    Tell PrintPlast your lock and encoder requirements before choosing the card configuration. Phone-readable NFC and room access must be checked together. The QR fallback opens the same guest destination.

  6. 6

    Test from a real phone

    Check the NFC tap and QR scan, both iPhone and Android where available, language selection, WiFi copying, contact links and a complete guest-to-staff request. Keep test data clearly labelled.

  7. 7

    Review and publish

    Finish the launch checklist and request a PrintPlast review. An administrator publishes the property. Download the approved NFC/QR destinations from your workspace; check physical print proofs before producing cards.

One tap. The approved destination.

Program the phone-readable NFC link with your published hotel URL or an approved guest journey. Room unlocking still depends on the correct access-card configuration.

The same experience by QR.

Use the workspace’s matching QR fallback on cards or guest materials. Test the final printed proof on a phone, including its contrast, clear space and destination.

Placement ideas for your property

These ten demonstrations show where a hotel might offer a guest touchpoint. Publish only the content and services your property provides; requests require staff confirmation. Demonstration availability is illustrative.

Before cards reach your guests

  • Your guest contacts and hours are correct
  • The team can receive and complete requests
  • Every published language has approved content
  • NFC and QR both open the correct property