TAP
by PrintPlast
Guest taps their room key on a phone. An AI concierge page opens instantly.
WiFi, spa, dining, local guide, room service, upsells — all personalized by AI, in the guest's language. No app needed.
Hotels · Resorts · Lodges · Boutique Properties
How It Works
Three Seconds to Wow
Receive
Guest receives a dual-chip NFC key card at check-in. Looks and works like any hotel key.
Tap
Guest taps the card with their phone. No app download needed. AI activates instantly.
AI Experience
An AI-personalized guest page opens — WiFi, spa, dining, local guide, upsells. All in their language.
Trusted by boutique hotels across Europe
For Hotels
Why General Managers Choose TAP
The key card is the only device every guest already carries. TAP turns it into your most powerful AI-driven digital channel.
No App Barrier
Only 14% of guests use hotel apps. TAP works the moment they tap — 100% of phones, zero friction.
AI-Driven First-Party Data
Every tap is a consent-based data signal. AI builds guest intelligence — no OTA, no cookies, no GDPR gray areas.
AI Multi-Language
AI detects the guest's phone language and auto-translates content. German for Klaus, Mandarin for Ms. Chen — zero setup.
Your Brand, AI-Enhanced
Fully branded to your property — colors, fonts, imagery. AI personalizes what each guest sees.
Works Alongside Any System
TAP doesn't replace your PMS. It adds a guest-facing layer on top. No IT department needed. No API setup. No vendor approval process. Set up in 15 minutes — works with Opera, Mews, Cloudbeds, or no system at all.
AI-Powered & On Our Roadmap
Smart language detection is live today. Advanced intelligence features are actively in development.
Smart Language AI
LiveDetects phone language instantly. Serves content in 30+ languages with AI-generated, context-aware translations — no manual work.
Predictive Upselling
Coming SoonAI analyzes guest behavior to present the right offer at the right moment. Spa upgrades, late checkout, dining packages — automatically personalized.
Behavioral Intelligence
Coming SoonReal-time analytics powered by AI. Understand which sections guests engage with, optimize content placement, identify revenue opportunities.
Adaptive Personalization
Coming SoonThe page evolves with each interaction. AI prioritizes content based on guest preferences, time of day, and property context.
AI inference time
Languages auto-detected
App downloads needed
Everything In One Tap
What Your Guest Sees
Instant WiFi
One tap — connected. No passwords to type, no searching for the network.
Spa & Wellness
Browse treatments, see availability, and book directly from the card.
Dining & Menus
Live menus, dietary filters, and table reservations at their fingertips.
Local Guide
Curated recommendations — restaurants, attractions, hidden gems nearby.
Guest Reviews
Capture feedback during the stay — route happy guests to Google Reviews.
Revenue Engine
AI-optimized upsells — late checkout, spa packages, room upgrades at the right moment.
Staff Dashboard
Your Operations Hub
Everything your team needs to respond faster and deliver better service — in one screen.
Real-Time Tracking
See every guest request the moment it comes in. No more missed calls or forgotten notes.
Department Filters
Housekeeping, F&B, concierge, maintenance — each team sees only what matters to them.
Sound Notifications
Audible alerts for new requests. Your staff never misses an urgent ask, even during peak hours.
Response Time Monitoring
Track average response times per department. Identify bottlenecks before guests notice.
Single-Screen Overview
No switching between tabs. Open requests, pending items, completed tasks — all visible at a glance.
Request Resolution
Mark requests as in-progress or resolved. Full audit trail for every guest interaction.
App downloads required
AI response time
Languages auto-detected
Learning curve for guests
Use Cases
One Card. Ten Touchpoints.
Each NFC card is programmed to a specific action. AI optimizes every interaction.
See It Live
Experience It Yourself
This is what your guest sees when they tap. A live demo from a real hotel property in the Austrian Alps.
Ready to Modernize Your Guest Experience?
Set up your property in 15 minutes. Your guests tap, your team delivers.