NFC-first · QR-ready hotel experience

TAP

by PrintPlast

Tap the key card or scan its QR. The same guest experience opens instantly.

Hotel-approved answers, WiFi, spa, dining, local guidance, and service requests — in one branded flow with no app.

Hotels · Resorts · Lodges · Boutique Properties

How It Works

Three Seconds to Wow

01

Issue

The guest receives a reader-matched hotel key card carrying TAP NFC and a printed QR fallback.

02

Tap or scan

NFC is the fastest route. QR opens the same journey when tapping is unavailable or unfamiliar.

03

Guest experience

A branded guide opens with approved hotel answers, services, and a review-before-send concierge handoff.

Designed for independent hotels, resorts, lodges, and serviced stays

For Hotels

Why General Managers Choose TAP

The room key is already part of the stay. TAP adds a premium NFC interaction and a familiar QR fallback without splitting the guest journey.

No App Barrier

Guests tap NFC or scan QR and continue in the browser. There is no download, account creation, or second interface to learn.

Measurable Entry Paths

NFC and QR carry separate source tags, so the hotel can compare how guests enter without changing the destination.

Five Guest Languages

The designed interface supports English, German, French, Italian, and Spanish, with concierge answers kept in the selected language.

Your Brand, Your Facts

Each property controls its colors, typography, imagery, services, and the approved knowledge used by its concierge.

Works Alongside Any System

TAP is a guest-facing layer, not a PMS replacement. A property can begin with its branded guide and service workflow, then add integrations when its operation requires them.

Artificial Intelligence

Useful AI, with clear limits

The live concierge answers from hotel-approved facts and moves service requests into a review-and-confirm workflow. Broader intelligence remains on the roadmap.

Smart Language AI

Live

Detects a supported phone language and offers five designed guest languages. AI answers stay in the selected language without changing the TAP flow.

Predictive Upselling

Coming Soon

AI analyzes guest behavior to present the right offer at the right moment. Spa upgrades, late checkout, dining packages — automatically personalized.

Behavioral Intelligence

Coming Soon

Real-time analytics powered by AI. Understand which sections guests engage with, optimize content placement, identify revenue opportunities.

Adaptive Personalization

Coming Soon

The page evolves with each interaction. AI prioritizes content based on guest preferences, time of day, and property context.

Approved

Hotel knowledge only

5

Designed guest languages

0

App downloads needed

Hotel key card opening the TAP guest experience on a smartphone through NFC or its QR fallback

Everything In One Tap

What Your Guest Sees

Instant WiFi

One tap or scan — the right network details, without searching through hotel paperwork.

Spa & Wellness

Browse treatments, see availability, and book directly from the card.

Dining & Menus

Live menus, dietary filters, and table reservations at their fingertips.

Local Guide

Curated recommendations — restaurants, attractions, hidden gems nearby.

Guest Reviews

Capture feedback during the stay — route happy guests to Google Reviews.

Revenue Engine

Hotel-controlled offers — late checkout, spa packages, and dining options in the same guest flow.

Staff Dashboard

Your Operations Hub

Everything your team needs to respond faster and deliver better service — in one screen.

Real-Time Tracking

See every guest request the moment it comes in. No more missed calls or forgotten notes.

Department Filters

Housekeeping, F&B, concierge, maintenance — each team sees only what matters to them.

Sound Notifications

Audible alerts for new requests. Your staff never misses an urgent ask, even during peak hours.

Response Time Monitoring

Track average response times per department. Identify bottlenecks before guests notice.

Single-Screen Overview

No switching between tabs. Open requests, pending items, completed tasks — all visible at a glance.

Request Resolution

Mark requests as in-progress or resolved. Full audit trail for every guest interaction.

2

Access methods

5

Designed guest languages

Zero

App downloads required

1

Shared service workflow

Use Cases

One Card. Ten Touchpoints.

Each card can carry an NFC destination and its matching QR fallback. Both open the same service and retain their source tag.

Scan the Product

One journey. Two ways in.

Scan this code with a phone or open the demo directly. It enters the same fictional hotel experience as an NFC tap, while TAP records the QR source separately.

NFC remains the premium interaction. QR is the visible, universal fallback on the same card or display.

Live TAP entry

Wellness journey

or
QR code opening the TAP wellness guest demonstration

Point your phone camera here

Ready to Modernize Your Guest Experience?

Issue one card, then let every guest tap or scan into the same hotel-controlled experience.

Request a Pilot
NFC, QR, concierge, and service workflow in one pilot